Preguntas frecuentes

How It Works

At Super Aqua, we believe children learn faster when they’re having fun! Our teaching approach embraces the whole child: physical, social, and emotional development. Our methodology blends joyful lessons with critical survival skills and stroke technique, ensuring kids learn through games, songs, and positive reinforcement.

At what age can my child start?

We welcome little swimmers as young as 4 months old. Our curriculum provides a gentle introduction to the water and self-rescue skills, laying the foundation for independence and proper stroke technique. We also offer beginner classes for children ages 2 to 12.

How long are the classes?

Each lesson is 30 minutes long.

What is the student-to-teacher ratio?

Small class sizes are our priority! Ratios vary by level:

Pez Bebé I: Up to 6 children (Parent & Child).
Baby Fish II & III: Max 2 students per instructor (Semi-Private).
Súper Tortuga: Max 3 students per instructor.
Other Levels: Max 4 students per instructor.

What do parents do during lessons?

Relax! Our facility offers a comfortable, air-conditioned viewing area with free Wi-Fi and a perfect view of the pool. For safety, we require a parent or guardian to remain on the premises during lessons.

Do you offer make-up lessons?

Yes! If your child misses a class, you will receive a Make-up Token credited to your account—provided you report the absence at least 4 hours in advance via our portal, phone, or email. You can book a make-up lesson in any class with availability at your child’s level. Tokens expire after 90 days.

Tuition & Payments

How do I enroll?

You can enroll anytime! Just click the “Enroll Now” button at the top of this page or give our customer service team a call.

Is there a registration fee?

Yes, there is an annual registration fee of $30 per child or $60 per family. This fee renews annually on the anniversary of your initial enrollment.

How much is tuition?

Tuition varies based on the program, class type, and schedule. Click here to view our Pricing Table.

How do I pay?

Payments are hassle-free via Auto-Pay (Credit or Debit Card). Tuition is billed on a recurring basis on the 1st of each month.

How do I cancel my enrollment?

We require a 30-day written notice to cancel. Please submit a cancellation form in person or email [email protected] at least 30 days before the next billing cycle.

Swim Lessons & Curriculum

How does the curriculum work?

Super Aqua is a proud partner of the Starfish Swimming Institute (SAI). Our curriculum combines the globally recognized SAI methodology with our years of expertise and background in Physical Education. Every lesson is planned according to our pedagogical calendar, ensuring students are constantly challenged with new skills and activities.

Why swim year-round?

Consistency is key! Year-round swimming keeps kids active, builds muscle memory, improves coordination, and ensures steady progress. Stopping for months can lead to skill regression.

Benefits of swimming more than once a week?

Like any sport, frequency matters. More time in the water means faster learning, better retention, and quicker results.

How do I track my child’s progress?

You can track everything through our Portal de padres. Instructors evaluate students monthly, and updates are posted directly to your account.

Can I request a specific instructor?

Yes, we try our best to accommodate requests! However, approval depends on the instructor’s schedule and class availability. Rest assured, all our instructors undergo the same rigorous training to deliver the Super Aqua standard of excellence.

Nuestras instalaciones

How do you maintain water quality?

We use a state-of-the-art combination of UV Light and Saltwater Systems to keep our pools pristine and safe. The UV System uses ultraviolet light to neutralize bacteria and microorganisms without harsh chemicals. The Saltwater System uses natural salt to generate pure, skin-friendly chlorine through electrolysis. This dual system means fewer chemicals, no red eyes, and no itchy skin—just clean, safe water!

What is the water temperature?

Our pool is heated to a tropical 90°F (32°C) year-round.

Are instructors certified?

Absolutely. All instructors are certified by the Starfish Swimming Institute (SAI), a nationally and internationally recognized aquatic safety program. Our team receives continuous theoretical and practical training and undergoes regular evaluations.